Privacy Policy

Effective date: April 21, 2026

1. Who we are

FollowPaid ("we", "us", "our") operates the InvoiceReminder service at followpaid.com. We help service businesses send automated invoice payment reminders and Google review requests via email and SMS.

2. Information we collect

  • Account information: your name and email address when you register.
  • QuickBooks data: invoice records, customer names, and customer contact details pulled from your QuickBooks account via the Intuit OAuth 2.0 API. We store OAuth access and refresh tokens to maintain the connection.
  • Billing information: subscription and payment method details managed by Stripe. We never store full card numbers.
  • Usage data: log data such as IP address, browser type, and pages visited, collected automatically when you use the service.

3. How we use your information

  • To operate and provide the InvoiceReminder service.
  • To send invoice payment reminders and review requests on your behalf.
  • To process subscription payments through Stripe.
  • To communicate with you about your account and service updates.
  • To improve and debug the service.

4. Data sharing

We do not sell your data or your customers' data to third parties. We share data only with the service providers necessary to operate InvoiceReminder:

  • Intuit / QuickBooks: to authenticate and sync invoice data.
  • Stripe: to process subscription payments.
  • Resend: to deliver email reminders.
  • Vercel: cloud hosting provider.

5. Data retention

We retain your account data and QuickBooks tokens for as long as your account is active. When you disconnect QuickBooks or delete your account, we delete your OAuth tokens and remove synced invoice data within 30 days.

6. Security

OAuth tokens are stored encrypted at rest in our database. All data is transmitted over HTTPS. We follow industry-standard security practices to protect your information.

7. Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can disconnect your QuickBooks account from the Settings page at any time.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the app.

9. Contact

Questions about this policy? Email us at support@followpaid.com.